Shipping policy

Shipping and delivery

Where we ship

We currently ship to addresses in the United States.

Shipping costs

Most items ship free. If a shipping charge applies to your order, it will be shown at checkout before you pay.

Processing and delivery times

Processing and transit times vary by product and supplier. When a shipping timeframe is available, it will be shown on the product page or at checkout. Delivery estimates can change due to supplier processing, carrier delays, weather, or other circumstances.

If no shipping timeframe is provided, we will ship your order within 30 days. If we learn that we cannot ship within the timeframe provided, we will contact you with updated information and explain your options, including cancellation and a refund where applicable.

Fulfillment and tracking

Some products are fulfilled by third-party suppliers and may ship directly from them. Items in one order may arrive in separate packages. When tracking information is provided by the supplier or carrier, we will send it to the email address used for the order.

Delivery questions

Please make sure your shipping address is correct when placing your order. If you notice an error, contact us through the Contact page as soon as possible. We may not be able to change the address after an order has been sent to a supplier for fulfillment.

If your order is delayed or tracking shows it was delivered but you have not received it, contact us through the Contact page so we can look into it.

For return eligibility and return instructions, please see our Return and refund policy. Do not send a return to a supplier or other address unless we have provided instructions for your specific order.